1. Company Information
These Terms of Service (“Terms”) govern all real estate media services (“Services”) offered by Luxury Vision, located at 26 Goldfinch Dr, email: office@luxuryvision.net, phone: 508-901-2250 website: luxuryvision.net (“Company”).
By purchasing Services through our website, calling in, email, or texting us, the Client (“Client” or “you”) agrees to these Terms. Terms appear on every invoice/order form and that proceeding with the shoot requires affirmative acknowledgment (“By confirming an appointment…”).
2. Scope of Services
Company provides real estate media services. Services include producing, editing, and digital delivery of final media content.
3. Payment Terms
Payment is due within 30 days of the invoice date.
Late Payment:
If full payment is not received within 30 days:
• Services may be suspended
• Client is responsible for all costs of collection, including legal fees
4. Change Orders
Clients may request changes or revisions by communicating with a team member of Luxury Vision. If the request exceeds the original scope, additional fees may apply. These charges become payable 30 days after the final version is delivered.
5. Delivery and Acceptance
Final deliverables are provided electronically. Client has 5 business days to request revisions. If Client does not respond within 5 business days, acceptance is implied and Services are deemed fully rendered. Revisions do not pause invoice deadlines unless the revision is due to Company error
6. Intellectual Property
Company retains ownership of all raw footage. Upon payment in full, Client receives a non-exclusive license to use the final delivered video solely for property marketing purposes.
7. Cancellations and Rescheduling
Client must ensure safe access to the property. Rescheduling with less than 24 hours’ notice or access issues may incur fees.
8. Non–Payment & Enforcement
Failure to pay within 30 days is a material breach. Company may revoke usage rights to delivered content and pursue all remedies under Massachusetts law, including recovery of attorneys’ fees and costs.
Company may issue DMCA takedown requests, MLS removal requests, and notify relevant listing platforms if media is used without valid license.
9. Liability
Company is not responsible for conditions outside its control, including weather, access limitations, or property-related compliance issues. Liability is limited to the amount paid for the Services. Disclaimers include: Drone restrictions, slippery surfaces / hazards, pets not secured, staging and personal property, weather impacts.
10. Governing Law
These Terms are governed exclusively by the laws of the Commonwealth of Massachusetts. Client
agrees to jurisdiction in Massachusetts courts.
11. Entire Agreement & Digital Acceptance
By placing an order on our website, through email, text, or calling in, Client agrees electronically to these Terms. These Terms constitute the entire agreement unless replaced by a mutually signed contract.
Client must actively confirm acceptance of these Terms on booking forms.